Privacy Policy
Last updated: 8/12/2026
1. Introduction
SoLEAD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered B2B lead generation platform and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Product and company profile data you upload or enter
- Campaign configurations and target market descriptions
- Payment and billing information (processed securely by our payment providers)
- Communications you send to us (support requests, feedback)
We also automatically collect certain information when you use the Service, such as usage data, IP address, browser type, and device information.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Process transactions and send related information
- Send promotional communications (you may opt out at any time)
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in operating our platform (e.g., hosting, analytics, payment processing)
- Third-party data providers used to enrich lead information (in accordance with their privacy policies)
- Law enforcement or regulatory bodies when required by law
- Business partners in connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and secure infrastructure. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you the Service. We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, compliance).
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at info@solead.ai.
8. Cookies and Tracking
We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. You can manage cookie preferences through your browser settings.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
10. Children
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at info@solead.ai.